Club Mgr-Multiple Locations within Franchise Terr.

Compensation

: $165,780.00 - $165,780.00 /year *

Employment Type

: Full-Time

Industry

: Non-Executive Management



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OPEN INTERVIEWS for multiple Club Manager positions within the Franchise Territory

Thursday, 10/13 from 1pm-3pm at our Elizabeth Planet Fitness- 647 Newark Ave, Elizabeth, NJ

Friday, 10/14 from 1pm-3pm at our North Brunswick Planet Fitness- 436 Renaissance Blvd, North Brunswick, NJ

Job Summary

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional \"Judgement Free\" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
    • Schedule staff and ensure all shifts are covered.
    • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals.
    • Administration and processing of all weekly/bi-weekly employee payroll.
    • Resolve employee issues or concerns.
    • Manage disciplinary/termination activities.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
  • Ensure prompt opening/closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare all HR related forms and send to Franchisee Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.


Qualifications/Requirements

  • Superior customer service skills, preferably in the fitness industry.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.


Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.



Associated topics: b2b, b2e, business, business growth, business planning, business technology, franchise, intelligence, retail, transaction * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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